Dear Customer

The terms of this disclaimer (hereinafter referred to as “Disclaimer”) apply to this web site, www.alawwalbank.com of The Saudi British Bank, which merged with Alawwal bank with an effect from 16/06/2019. Any reference to The Saudi British Bank on this page will be referred to hereinafter as the “Bank”. Please read this Disclaimer carefully.

The Saudi British Bank, a public listed company, paid capital of SAR 20,547,945,220, commercial registration certificate (1010025779), P.O. Box 9084 Riyadh 11413,  Kingdom of Saudi Arabia, Tel. +966 11 4050677, www.sabb.com, licensed by the Council of Ministers Resolution (17/3818) dated 15/06/1398 H, and regulated by Saudi Arabian Monetary Authority

By accessing this web site and or using the information provided on or via this web site you agree to be bound by this Disclaimer. In the event of any conflict between the terms and conditions of specific products and services and this Disclaimer, the conditions specific to such products and services shall prevail.

Use of this Web Site

The information provided on or via this web site should not be used as a substitute for any form of advice. Decisions based on this information are for your own account and risk. Although the Bank attempts to provide accurate, complete and up-to-date information, which has been obtained from sources that are considered reliable, the Bank makes no warranties or representations, express or implied, as to whether information provided on or via this web site is accurate, complete or up-to-date.

The Bank controls and maintains this web site from Riyadh, Saudi Arabia and makes no representation that the information provided on or via this web site is appropriate or available for use in other locations. If you use this web site from other locations, you are responsible for compliance with applicable local laws. The Bank does not represent or warrant that this web site functions without error or interruption.

Use of this web site that may hinder the use of other Internet users, that can endanger/jeopardise the functioning of this web site and/or affect the information provided on or via this web site or the underlying software, is not permitted.

Third Party Information, Products and Services

Where the Bank provides hypertext links to third party web sites, such links are not an endorsement by the Bank of any products or services provided on or via such web sites. The use of such links is entirely at your own risk and the Bank accepts no responsibility or liability for the content, use or availability of such web sites. The Bank has not verified the truth, accuracy, reasonability, reliability, and completeness of any content of such web sites.

Intellectual Property

The Bank retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, Documents, graphics and logos). You may not copy, download, publish, distribute or reproduce any of the information contained on this web site in any form without the prior written consent of the Bank or the appropriate consent of the owner. However, you may print and/or download information / Public documents contained on this web site for your own personal use. Links to the Bank web sites are not permitted without the prior written consent of the Bank.

Communication On Line

Messages that you send to the Bank by e-mail may not be secure. The Bank recommends that you do not send any confidential information to the Bank by e-mail. If you choose to send any messages to the Bank via e-mail, you accept the risk that they may be intercepted, misused and modified by a third party.

Exclusion of Liability

Neither the Bank nor any of its agents or subcontractors shall be liable for any direct, indirect, special, incidental, consequential, punitive, or exemplary damages, including lost profits (even if the Bank is advised of the possibility thereof) arising in any way from, including but not limited to, (i) any defects, viruses and any other malfunctions caused to any equipment and other software in connection with access or use of this web site, (ii) the information provided on or via this web site, (iii) the interception, modification or misuse of information transmitted to the Bank or transmitted to you, (iv) the functioning or non-availability of this web site, (v) the misuse of this web site, (vi) the loss of data, (vii) downloading or use of any software made available by this web site, or (viii) claims of third parties in connection with the use of this web site. The exclusion of liability is also made for the benefit of directors and employees of the Bank.

Applicable Law

This web site and its Disclaimer shall be governed by and construed in accordance with the laws of Saudi Arabia. All disputes arising out of or in connection with this Disclaimer shall be submitted to the exclusive jurisdiction of the courts of Saudi Arabia.

In the event of a discrepancy or difference in interpretation between various language versions of this Disclaimer, the Arabic language version shall prevail.


The Bank reserves the right to change the information provided on or via this web site, including the terms of this Disclaimer, at any time and without notice. It is recommended that you review the information provided on or via this web site, including the terms of this Disclaimer, periodically for changes.

Privacy Statement

This web site is administered by the Bank, Saudi Arabia (“Alawwal Bank”). When you visit this web site the Bank may collect personal data about you, either directly (where you are asked to provide the data) or indirectly. the Bank will, however, only use these personal data in accordance with the purposes set forth in this Privacy Statement and is committed to safeguarding the personal information collected. This statement sets out the purposes of the Bank’s data processing in respect of this web site, the use of cookies and how to effect your rights in respect of your personal data.

Purposes of Processing

The Bank collects and processes information about customers and visitors to its web site to conduct its business, to inform and make available products and services that may be of interest to you and for the development of web statistics. The information you provide will be used to contact you when necessary, e.g. to notify you about functionality changes to the web site and to offer services that you may find helpful (provided you have not opted out to receive such services).

The ways in which the Bank collects and uses personal data, through this web site and otherwise, are specifically regulated by the Saudi Arabian Regulations.

Sensitive Data

The Bank does not seek to collect sensitive personal data (such as data revealing political opinions, religious beliefs, health or other matters) through this site. If the Bank does seek to collect such data, your prior consent hereto will be asked. Please note that, by providing the Bank with unsolicited sensitive personal data you consent to our using those data as described above.


The Bank may gather and analyse information regarding usage of this web site, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this web site faster and easier.

Third Party Sites

Please note that this Privacy Statement does not extend to third party sites linked to this web site.

How to Effect Your Rights; How to Contact the Bank

If you do not wish to receive any marketing messages from the Bank, you can contact us via:


P.O.Box 1467 Riyadh 11431

Call Centre

800 124 3000


(011) 254 8444


Toll free: 800 124 3000 or (00966) 9200 13323 if outside the Kingdom


The Bank reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.

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Alawwal Bank