Ibda Branch

What type of account can I open at this branch?
Your instant account is a Shariah compliant Priority Banking account, which gives a priority service at our branches, lower fees on your local and international transfers and much more.

Can I open my account and get my ATM card instantly?
Yes, all you need is to fill out the form on the tablet, while sitting in the branch, and our customer service agent will come to your table, verify your identity card and delivers you the ATM card.

Do I have to deposit money to open the account?
No, you don’t have to deposit any money, unless you need to transact from this account. In this case, you can deposit cash in any Alawwal ATM or transfer money from your other bank account.

Do I need to bring with me any documents to open the account?
You only need to have your ID or Iqama.

Is the ATM card active and can I use it instantly?
You only need to assign a password for the card at the ATM placed in the same branch.

How can I register to online and mobile banking?
Alawwal Online and Mobile have simple registration steps. All you need is to login to Alawwal Online or download Alawwal Mobile App, and follow the few registration steps.
To make your registration easier, you have the option to register for online while opening your account.

What type of instant credit card I can get?
You will get Alfursan credit card, the most powerful credit in terms of mile rewards and travel benefits.

Can I use the credit card instantly? 
You need to activate your credit card first, and you can do it in the following ways:

Through Online and Mobile Banking: After you register to our Online Banking or downloading our Mobile App, you can activate your credit card. To make your registration easier, you have the option to register for online while applying for your credit card.

Through our Phone Banking: Call us at 800 124 3000 to register to Phone Banking and activate your card.

What credit limit will I get on my card? 
The card will not have an assigned limit, however you can either choose to top it up with credit through SADAD or you can request a credit limit, where our Ibda branch staff will help you with your request.

How can I have a credit limit for the card?
If your salary is assigned to us, you can request a limit through Alawwal Online or Mobile.

If your salary is transferred to another bank, our Ibda branch staff will ask you to send us your bank statement and your salary certificate from your employer.

If you’re self-employed and you have an account balance with us, then you can make the request and will assign a limit to your card based on your balance.

How can I get the credit card PIN to use it for shopping?
While filling out your application at the tablet, you will be prompted to set a PIN for your card.

Can I apply for a personal or home finance and get instant approval? 
Instant approval is not yet available at Ibda branch, but you can make your request at the branch and our Sales representative will call you shortly to understand your eligibility and help you with your request. The requests made at Ibda branch are taken at priority.

Do I need any documents for applying?
You only need your ID or Iqama for making your loan request at the branch.

What transactions I can make at Ibda branch?

Your convenience is important to us, and we are working to introduce more and more services to help you do all your transactions at Ibda. Though our ITMs, you can virtually connect with a service agent to:

• Withdraw Cash up to SR 50,000 and deposit up to SR 100,000
• Cash an Alawwal cheque
• Deposit Alawwal cheque in your account with us
• Instant reissuance of ATM card

You can also carry out all standard ATM services from the ATM in Ibda branch.

Are the transactions available for Alawwal Customers only?
Cash Withdrawal and cheque deposit are only available to Alawwal customers, while cashing an Alawwal cheque is also available to customers of other banks.

Are the transactions instant or I have to wait for the next day to get them fulfilled?
All the transactions are instant.